Your warranty depends on the date of purchase and the conditions. We provide a warranty against manufacturing or material defects.
We provide the following warranty for home use on the Dynamic line:
For home use:
Max. use up to 10 hours a week
Warranty on treadmill frame
Warranty on all parts
Warranty on call-out and labour cost (NL & BE)
We provide the following warranty for home use on the Perform line:
For home use:
Unlimited use
Warranty on treadmill frame
Warranty on all parts
Warranty on call-out and labour cost (NL & BE)
For commercial use:
Max. use up to 5 hours a day
Warranty on the frame and treadmill drive motors
Warranty on all parts
Warranty on call-out and labour cost (NL & BE)
We provide the following warranty for home use on the Presige line:
For home use:
We provide one year warranty on all fitness accessories.
Warranty on treadmill frame
Warranty on all parts
Warranty on call-out and
labour cost (NL & BE)
We provide a one-year warranty for home use on all fitness accessories.
Good to know
- We only process a service request under warranty if you have the purchase invoice.
- If you have submitted a service request and it appears on site that it is an installation or user error, we will charge €85.00 (excl. VAT) for expenses.
- If you use our Dynamic line for your physiotherapy practice, personal training studio, hotel or other commercial purpose, your warranty will expire.
- Parts that are replaced are included in the total warranty period,. There is no separate warranty.
- If your device is out of warranty, but you would like a technician visit, we charge the following costs:
- €150,00 (excl. VAT) call-out/labour costs
- Costs for the used parts
View our full warranty conditions here.