Your warranty depends on the date of purchase and the conditions. We provide a warranty against manufacturing or material defects.


We provide the following warranty for home use on the Dynamic line:

For home use:
Max. use up to 10 hours a week

10 YEARS

Warranty on the frame and treadmill drive motors

3 YEARS

Warranty on all parts

2 YEARS

Warranty on call-out and labour cost (NL & BE)


We provide the following warranty for home use on the Perform line:

For home use:
Unlimited use

10 YEARS

Warranty on the frame and treadmill drive motors

3 YEARS

Warranty on all parts

3 YEARS

Warranty on call-out and labour cost (NL & BE)

For commercial use:
Max. use up to 5 hours a day

2 YEARS

Warranty on the frame and treadmill drive motors

2 YEARS

Warranty on all parts

2 YEARS

Warranty on call-out and labour cost (NL & BE)


We provide the following warranty for home use on the Presige line:

For home use:
We provide one year warranty on all fitness accessories.

10 Years

Warranty on the frame and treadmill drive motors

2 Years

Warranty on all parts

2 Years

Warranty on call-out and
labour cost (NL & BE)



We provide a one-year warranty for home use on all fitness accessories.


Good to know

  • We only process a service request under warranty if you have the purchase invoice.
  • If you have submitted a service request and it appears on site that it is an installation or user error, we will charge €45.00 (incl. VAT) for expenses.
  • If you use our Dynamic line for your physiotherapy practice, personal training studio, hotel or other commercial purpose, your warranty will expire.
  • Parts that are replaced are included in the total warranty period,. There is no separate warranty.
  • If your device is out of warranty, but you would like a technician visit, we charge the following costs:
    • €75,00 call-out costs
    • €15,00 wages per quarter of an hour
    • Costs for the used parts


View our full warranty conditions here.