Support Portal

Treadmills 10

• The treadmill display does not turn on
• The treadmill is not responding
• My treadmill does not run smoothly or is out of centre
• There is a message on the screen that I need to lubricate the treadmill
• I feel static shocks when I hold the treadmill

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Exercise bikes and ellipticals 9

• The + and - resistance buttons do not work
• There is an error code on the display
• The exercise bike/elliptical trainer makes a squeaking/cracking sound
• The heart rate sensors in the handles do not work or work poorly
• The heart rate gives an abnormal value

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Speed bikes 2

• Stelvio Racer m: squeaking sound when chaning resistance
• The display turns off after a few seconds

Accessories 2

• The heart rate belt does not connect to the device
• Heart rate belt values ​​are not stable or incorrect